I RECRUIT VOLUNTEERS

COVID-19 VolunteerMatch Response

• How can we help?

FAQs

• Does VolunteerMatch offer background check services? - Our partnership with Sterling Volunteers
• How VolunteerMatch works for your organization
• When's the best time to post on VolunteerMatch?
• Have a question for Sterling Volunteers?
• Can I search for volunteers?
• Deleted opportunities

Registering Your Organization & Getting Approved

• Registering your organization on VolunteerMatch
• Types of organizations that can register
• Information required for approval
• Registering organizations with multiple chapters or locations
• Continuing organization registration as a volunteer
• Your system says my EIN did not appear in the IRS Database - What do I do?

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VolunteerMatch Member Benefits

• About VolunteerMatch Member Benefits
• About Free Trials
• Upgrading to a VolunteerMatch Member subscription account
• Reposting your opportunities
• Adding Shifts to your opportunities
• Create custom questionnaires to prescreen volunteers with Question Manager

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Accessing & Managing Your Organization Account

• How To Find Your Organization's Account
• Adding yourself as an administrator on your organization's account
• Logging in to your organization's account
• Forgot Your Password?
• Editing your organization's profile & contact info
• Managing your organization's administrators

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Managing Your Opportunities

• Guidelines for Opportunity Listings
• Adding a new opportunity
• Add a new opportunity using set role templates (GSUSA only)
• Understanding virtual opportunities
• Choosing your opportunity title & contact
• Editing an opportunity

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Managing Your Volunteer Connections & Reports

• How to View Your Volunteer Connections
• Contacting your volunteer connections
• What if I Haven't I Had Any Recent Connections?
• What if My Connections Don't Respond?
• Opting in or out of Monthly Account Summaries
• Can I Use VolunteerMatch to Track Volunteer Hours?

Managing Your Personal Profile

• Updating your administrator profile
• Change your Administrator Profile Password

Launching Group Membership

• About Group Membership
• Uploading Affiliates
• Training Affiliates
• Group Membership Launch Timeline

Additional Resources

• Reporting organizations & opportunities
• VolunteerMatch's Network of Corporations
• Webinars
• The VolunteerMatch Learning Center
• Validating hours for a Dollars for Doers request

Important Updates and Service Announcements

• Bringing Remarkable People And Causes Together
• Changes to Multi-ZIP service to take effect May 30
• Latest Release Notes
• VolunteerMatch Response to Meltdown and Spectre
• Join #CaliforniansForAll
• Browser Support Information

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